haltePrivacy Policy

This page describes what we collect when you use halte and how we keep that data protected. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, or log in on your phone, halte receives certain information about you. We use that information only to operate our platform, process your transactions, and comply with local laws.

We at halte take your privacy seriously. We do not sell your personal data to third parties, and we encrypt all sensitive information. Our servers may sit outside your jurisdiction, but we apply the same security standards regardless of location. This policy explains what data we collect, who has access to it, and what rights you have.

If you have questions about how halte handles your information, our English-speaking support team can clarify any section of this policy.

What We Collect on halte

We collect your personal information when you register an account on halte. This includes your full name, email address, phone number, date of birth, and residential address. We also collect information about your payment methods—when you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the transaction details and your payment account identifier.

halte also collects information about your activity on our platform. We track which games you play, which sportsbook markets you view (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, Mobile Legends, Free Fire, PUBG Mobile), your login times, and your device type (Android phone, iOS phone, desktop). This helps us improve halte and detect fraud.

We collect technical data automatically. When you access halte on your phone or desktop, we receive your IP address, browser type, operating system, and approximate location (city level only—we do not track precise GPS coordinates). We also use cookies and similar tracking technologies to remember your preferences on halte.

How We Use Your Data on halte

We use your personal information on halte to verify your identity, process your deposits and withdrawals, and settle your account. When you request a withdrawal, we use your payment details to return funds to your original payment source (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or bank account).

halte uses your data to detect and prevent fraud. We analyze your login patterns, payment methods, and gaming activity to identify suspicious behavior. If we detect unusual activity on your halte account, we may request additional verification or temporarily restrict access.

We also use your information to communicate with you about your halte account. We send emails or push notifications about deposits, withdrawals, account verification requests, and platform updates. You can adjust notification preferences in your halte account settings.

Third-Party Processors on halte

We share your data with trusted third parties only when necessary to operate halte. Our payment processors (the companies that handle online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers) receive your payment information to process transactions. These processors are bound by confidentiality agreements and use your data only to complete your halte transactions.

halte may also share data with our hosting providers, who store our servers and databases. These providers are located in multiple jurisdictions and are contractually obligated to protect your information. We do not share your data with marketing companies, data brokers, or any third party for purposes unrelated to halte operations.

Your Rights on halte

You have the right to access your personal data on halte. Log into your account and view your profile information, transaction history, and account settings. If you believe any information is incorrect, contact our support team to request corrections.

You have the right to request deletion of your halte account and associated data. However, we may retain certain information for legal compliance, fraud prevention, or to settle outstanding transactions. We will explain any data we retain after account closure.

You can control your communication preferences on halte. Adjust your notification settings to receive fewer emails or push notifications. You can also request that we stop using your data for non-essential purposes, though this may limit our ability to provide certain halte services.

Cookies and Tracking on halte

halte uses cookies to remember your login status, language preference, and account settings. These cookies are stored on your device and help us provide a faster, more personalized experience. Most cookies expire after a set period; some remain until you log out.

We also use analytics tools to understand how users interact with halte. These tools track which pages you visit, how long you stay, and which features you use. This information helps us improve halte's design and performance. You can disable cookies in your browser settings, though this may affect halte functionality.

Data Retention on halte

We retain your personal information on halte for as long as your account is active. After you close your account, we keep certain data for legal and compliance purposes—typically for several years. We delete non-essential data (such as detailed gaming logs) after a shorter period, usually within months.

Payment transaction records on halte are retained longer to comply with financial regulations and tax requirements. We cannot delete this data without violating local law.

Security on halte

We at halte use industry-standard encryption to protect your data. All connections between your device and our servers are encrypted using TLS (Transport Layer Security). Your password is hashed and never stored in plain text on our systems.

halte implements access controls so only authorized staff can view your personal information. We conduct regular security audits and penetration testing to identify vulnerabilities. If we discover a data breach, we notify affected users and relevant authorities as required by law.

International Data Transfer on halte

Our halte servers are located in multiple jurisdictions, including outside Indonesia. When you use halte, your data may be transferred to and stored in these locations. We apply the same security standards to all data, regardless of where it is stored.

By using halte, you consent to the international transfer of your data. If you do not agree to this transfer, you should not use our platform.

Contact Us About Privacy on halte

If you have questions about this halte privacy policy or how we handle your data, contact our support team. We respond to privacy inquiries in English during our standard business hours. You can also request a copy of all personal data we hold about you on halte.

We at halte remain committed to protecting your privacy and operating transparently. Our privacy practices may evolve as we grow and as regulations change. We will notify you of material changes to this policy via email or through your halte account.

Policy Updates on halte

We may update this privacy policy at any time. When we make material changes, we notify you via email or through your halte account. Continued use of halte after a policy update means you accept the new terms. If you disagree with any changes, you may close your halte account and request a data deletion (subject to legal retention requirements).